- passive/not listening - noise in background - ignoring
- pretend listening - also called 'responsive listening' - using stock nods and smiles and uhum, yes, of course, etc.
- biased/projective listening - 'selective listening' and intentionally disregarding/dismissing the other person's views
- misunderstood listening - unconsciously overlaying your own interpretations and making things fit when they don't
- attentive listening - personally-driven fact gathering and analysis often with manipulation of the other person
- active listening - understanding feelings and gathering facts for largely selfish purposes
- empathic listening - understanding and checking facts and feelings, usually to listener's personal agenda
- facilitative listening - listening, understanding fully, and helping, with the other person's needs uppermost
The foundation of this work: ideally a safe, peaceful transition to safe peaceful spaces for all, as informed and enabled by the wholeness, the coordination of things, the natural and intellectual capacities of all beings, acting safely for all.
Quotes
"Dialogue is mutual search for a new reality, not debate to win with stronger arguments. In a dialogue propositions are pointers toward a common new reality; not against each other to win a verbal battle, but complementing each other in an effort to accommodate legitimate goals of all parties, inspired by theories and values, and constructive-creative-concrete enough to become a causa finalis". Galtuung
"I use the concept of affect as away of talking about a margin of manouverability, the 'where we might be able to go' and 'what we might be able to do' in every present situation. I guess 'affect' is a word I use for 'hope': Massumi
"A discourse is a system of words, actions, rules, beliefs, and institutions that share common values. Particular discourses sustain particular worldviews. We might even think of a discourse as a worldview in action. Discourses tend to be invisible--taken for granted as part of the fabric of reality."Fairclough
Emergence is “the principle that entities exhibit properties which are meaningful only when attributed to the whole, not to its parts.” Checkland
"What the designer cares about is whether the user perceives that some action is possible (or in the case of perceived non-affordances, not possible)." Norman
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